How to resolve a conflict through dialogue

  • Jul 26, 2021
click fraud protection
How to resolve a conflict through dialogue

The ability to dialogue, exchange points of view and empathize with people is our best asset to solve any problem in our day to day. But we are not always capable of establishing a proactive and decisive conversation, many times we allow ourselves to be carried away by anger or anger, making our mind and reason clouded. But it is clear that speaking people understand each other, that is why, in this Psychology-Online article we are going to discover you how to resolve a conflict through dialogue. Here we give you the best tips and tricks you have to know so that, from now on, any problem or misunderstanding can be resolved in a positive and constructive way.

In order to resolve any kind of conflict it is it is essential to opt for dialogue. In fact, even our proverb has an expression that mentions this resolutive capacity: "By talking, people are understood." There is no more effective and constructive tool than to engage in a calm and calm conversation to solve any kind of problem that may have arisen between two people (or more).

So why is it so difficult for us to use this technique when we have a problem? Basically because we get carried away by emotions, by anger, by anger or by pride and, these feelings, prevent us from carrying out a rational and civilized conversation with the person with whom we have become angry. However, it is essential to learn to control emotions and prevent them from owning ourselves. And being able to dialogue and respect the turn of words is the beginning of much healthier and more beneficial relationships. In this other article we give you 8 techniques to not get so angry and that will help you better control your attacks.

The bases to be able to resolve conflicts with dialogue are:

  • Active listening: it is not only about expressing your opinion but, above all, about listening and understanding that of the other person
  • I respect: You have to respect the other person's point of view and not attack it. He feels this way and, therefore, you have to listen to him and respect his feelings and thoughts.
  • Try to understand him: it is important that both of you try to understand each other, it is not only about speaking and listening but, above all, that there is understanding on both sides
  • The importance of sincerity: If while you are talking you are not sincere with each other, the conversation will be of no use and the situation will not be resolved. Do not be afraid and really express what you feel

It is inevitable that, in our day to day, there are conflicts. For this reason, instead of solving them by screaming or arguing in an uncontrolled way, we have to learn to manage them in a proactive and positive way. A conflict can help us to improve as a person and the relationship can also improve.

In this other article we help you to learn to argue with your partner because, normally, it is in the plane of our life where there are more conflicts.

How to resolve a conflict through dialogue - Dialogue in conflict resolution

If you want to know how to resolve a conflict through dialogue, it is important that you take into account a series of tips that will help you put end the dispute in a constructive and positive way. Next, we give you the tricks that you have to take into account to be able to solve that problem and recover your relationship in a healthy and optimal way.

Speak and listen: respect your turn to speak

In a dialogue, two people have to talk and exchange feelings and points of view. Many times, we are overwhelmed with emotions and we begin to "vomit" everything we have inside without taking into account that we have another person affected by the same issue in front of us. Therefore, it is not about emptying yourself but simply about expressing yourself and also listening and understanding the other point of view. Respect the turn to speak, let the other person express themselves and speak as they need and, thus, you will be able to understand each other.

A quiet and relaxed place

The environment in which you have the conversation has to be prone to dialogue and understanding. In the same way, the attitude of the two involved also has to be the ideal one to talk and solve the problem. Therefore, avoid dropping the subject while you are cooking or working. Wait until you are relaxed and the two of you are ready to talk and resolve the conflict. In the same way that two do not argue if one does not want to, two people do not make up if one does not want to.

Choose the right moment

If you want to talk with your partner, with your child, with your friend, etc., it is important that you choose the right moment to do so. We have to have a little psychology and keep in mind that not all moments are good to face a conflict. Ideally, that person is relaxed or, also, you can tell him that you have to talk to him / her and decide a time of day or week to talk about it.

Control anger

To resolve a conflict through dialogue it is important to use the most rational part of the conversation and leave out the emotional part. We must not let ourselves be carried away by anger, sadness, crying, etc., but we must be decisive and put a solution to the problem. Managing emotions and controlling them is essential so that the conversation does not turn into an argument and reproaches begin to surface. Therefore, if at any point in the conversation you see that you are getting more nervous than usual, take a deep breath and try to keep a cool mind. Anger will not bring you to fruition and what you have to do is solve the problem rationally.

Reach a conclusion

Many times, when we begin to speak and express our feelings, we may find that, in the end, we end up talking about everything except what really happens to us. It is common to go around the bush and start talking about other related things but we recommend that you be very aware of if this is happening and, if so, regain the course of the conversation. Now you are talking about a specific issue and, that issue, you have to solve it. Later and on another occasion you will deal with everything else that is appearing but, now, you have to be decisive and reach a pact or a conclusion about the conflict. Only then can we say that it has been fully resolved.

Now that you know the techniques and tips to be able to resolve a conflict through dialogue it is It is important that we remember why this is the best method of solving our problems. lifetime. Here are some of the reasons why we have to learn to speak without arguing:

  • The only tool for understanding: many times, in our day to day, communication can fail. It is possible that misunderstandings arise, that we make mistakes or that we accidentally hurt someone. In any of these circumstances, with dialogue you can understand each other, understand each other and solve the problem that has taken place. It is the only way that exists that allows us to understand each other better and learn to respect the people we care more about.
  • It helps us better understand: By actively chatting with another person, we achieve a better understanding of the world we live in and the people next to us. It is an essential tool to better understand our universe and to be able to live in a balanced and stable way with everything that surrounds us.
  • Ideal to prevent conflicts: if we talk and solve our problems, we avoid yelling, crying and very unpleasant situations. Through dialogue we can avoid making the problem bigger and solve it taking into account the feelings of the other. An ideal way to build healthier relationships, whatever the type (family, friends, partner, etc.).
  • It allows us to solve the problem: and, obviously, speaking, we manage to understand the other's point of view and that he also understands us. Starting from that point of empathy and respect for each other, agreements and pacts can be reached to achieve a much more optimal coexistence and that includes both involved.
How to resolve a conflict through dialogue - Why dialogue is the best way to resolve conflicts

This article is merely informative, in Psychology-Online we do not have the power to make a diagnosis or recommend a treatment. We invite you to go to a psychologist to treat your particular case.

instagram viewer