How Human Resources can help a company prosper in the post-covid era

To say that the Human Resources department has been busy in times of pandemic would be an understatement. Now, more than ever, it is a fundamental element that you must learn to manage so that companies reinvent their practices to generate organizational resilience and boost company value.

The COVID crisis has accelerated pre-existing trends in five areas of talent management: finding and hiring the right people; learn and grow; manage and reward performance; tailor the employee experience; and optimize workforce planning and strategy.

Find and hire the right people

Nearly 7 out of 10 HR managers at companies have said that in the months after the pandemic they would spend less on permanent hiring.

Although part of this decrease is related to a reduction in labor demand related to crisis, organizations are also rethinking their hiring processes more wide. For example, given the successful remote hiring experiments, companies are reconsidering the need to go to headquarters for interviews. That is an acceleration of a pre-existing trend that is expected to continue.

And because the temporary workforce is primed for faster recovery, organizations must be prepared to use that flexible workforce additionally.

Likewise, Human Resources departments use programs, such as the human resource management software from publisher Lucca and others to simplify and streamline internal processes.

Learn and grow

Training organizations face an age of continuing cost pressures from crisis and need, as at the same time, to provide training to help workers adapt to an organization and business environment changing.

Human Resources should think about how to help close the gap, and it can be as follows:

• Broad-based digital training in essential skills. Many organizations are expanding remote training to address challenges such as effective remote team leadership and building personal resilience.
• Skills improvement focused on changing work. These forms of skills improvement are specific to each function and work group and are linked to different ways of working.
• Leadership development. Leadership development programs (in person or online) can provide support for faster and more agile organizations.

Manage and reward performance

The COVID crisis has accelerated necessary changes in the way organizations manage and reward job performance.

In fact, most business leaders do not believe that their performance management system accurately identifies those of performance, and most employees do not believe that the performance management process accurately reflects their contributions.

The pandemic has drastically affected performance goals and plans, making remote workers even more dependent on human resource management. Therefore, HR must transparently link employee goals to business priorities, invest in the coaching skills of managers and maintain the qualifications of the best, but also celebrate the good performance.