Communication is the process where information and understanding is transmitted between people. This process is fundamental and that is why the communication characteristics in order to understand its functions, since it is the action of imparting ideas and being understood by others.
Within the business system, objectives, observations, ideas, orders, suggestions, and instructions must be exchanged between the direction and the subordinates who work at the different levels or departments of the company in order to carry out planning and carry them out under the regulations of the organization.
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In this article you will find:
Main characteristics of communication
The main characteristics of effective communication can be detailed as follows:
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1. Involve one or more people
At least two people are involved in a communication, who are the sender who is the communicator who sends the message and the receiver who is the one who receives the message.
2. Mutual understanding
Mutual understanding happens when the receiver receives the information with the same attitude with which it is being transmitted. In a communication process, it is much more important to understand the information than to carry it out.
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3. The message is essential
The message is an essential factor, if there is no message, there can be no communication, therefore, it must be transmitted as clearly as possible.
4. Continuity
Communication is a process that has no end, in the case of business the manager is always assigning work to She continually employs her and seeks to be aware of the progress of the work and whether his instructions are being followed.
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5. It is a two-way process
Communication requires information and understanding. This cannot be complete unless the receiver has understood the message correctly and the sender is aware of its response or behavior. The end result of this process does not require agreements.
6. Direct and indirect communication
In communication, it is not necessary for the sender of the information and the receiver to be in front of each other, since it can be direct when the conversation is carried out face to face and indirect if the conversation is carried out through different means communicative.
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7. Fluency from side to side and up and down
Communication flows from above from a superior down to a subordinate or vice versa. The same thing can happen side by side when two or more people working at the same level of authority communicate.
8. Its main purpose is to motivate responses
The main purpose of this communicative process is to motivate the response or influence people's behavior. This indicates that even though the motivation comes from within, the communicator can motivate others to through an adequate wording of the message and a correct synchronization in communication so that there is understanding.
9. Communicative scope
It is well known that communication is essential in all human relationships, so it should not be lacking in companies and all levels of management.
10. Exchange of ideas
In communication there must be an exchange of ideas such as information, emotions, knowledge and feelings between two or more people so that the process can be complete.
11. It is an interdisciplinary science
In order for there to be correct communication, various sciences such as psychology that studies attitude, anthropology that studies body language and sociology that studies the behavior of being human.
12. It can be written, oral or gestural
Communication is generally understood as written or spoken words, however, it encompasses beyond the transmission of one person to another, because there may be communication through gestures such as a wink, movement of the lips or the hands.
13. It is a dynamic process
A communicative process is influenced by the thinking and mood of both the sender and the receiver. How a message is accepted will depend on which of the receiver's sensory organs is active at the time it is received.
14. Concretion
A concrete message is tangible and specific, it is supported by facts so that it has greater credibility, it also encourages trust, constructive criticism and reduces the risk of misunderstandings, which is favorable for obtaining a more general overview wide.
15. Conciseness
Conciseness influences the content of the message more than its length. This feature helps the receiver to have more concentration on important things, facilitates a better understanding and speeds up the information process.
16. Accuracy
Proper syntax and grammar allow for greater credibility and efficiency to the message. Any mistake could negatively influence the clarity of the message, generate doubts and cause an impact that detracts from the general perception of the message.
Be clear about the characteristics of good communication, lead to the knowledge and efficient ability to transmit and receive a message, in people's lives or within the company so that there is effective communication, in any situation. If you want to obtain information related to this topic, you can easily find it on our website.
Sources and references
Leigh A. (2019, February) Characteristics of Effective Communication.
Samiksha S. (2020, November) 6 Main Characteristics of Communications.
