Knowledge Management (what it is for, benefits and tools)

  • Jul 26, 2021
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The knowledge management It is a business administration method that has started to be implemented recently, it is associated with the policy of permanent innovation, to the human resources of the company, total quality, a strategic marketing and a reengineering of processes.

This has arisen through certain specific elements such as globalization, the new economy and the constant development of new technologies. If you want to know more about knowledge management within a company, keep reading this post.

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In this article you will find:

What is knowledge management for?

The use of this method serves mainly to carry out a systematic process to be able to reveal, choose, establish, filter, display and later use the information provided by the different parts of the company.

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The main objective of these is cooperatively exploit the knowledge resource, based on the company's own intellectual capital, always aimed at maximizing organizational skills and also the constant generation of monetary values.

Knowledge management seeks improve understanding of professionals within the company, for more accurate capital management. Between the activities that can be performed are these:

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Identify knowledge

The implementation of this system in a company requires a goal plan, that is, the entity must know where it wants to go and what it needs to reach that goal. This can be achieved through an analysis of the strengths of the company and what are the existing gaps in the different sectors.

Acquire knowledge

When all the sources of information are ready, the next phase is based on the acquisition of all the knowledge that is of benefit within the company, both in the present and future.

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There are many methods that can be put into practice To obtain such information, one of them is the recruitment of consultants who are specialized in the field, an administration selective and very careful about clients, looking for new talents to join the company, creating strategic alliances and much more.

Develop knowledge

All the information that has been acquired must be incorporated and developed within the company, according to the individuals and groups within the organization. The data obtained must be ordered and adapted to the needs of the company, and also to the capabilities of the professionals.

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Share knowledge

It is normal at this point that doubts begin to arise about how to continue, it is difficult to know what the adequate method to transfer this knowledge to the professionals of the company when need.

Therefore, companies can use simple methods such as the Internet, virtual conferences, data banks or online courses. Other means such as department meetings, group sessions or experience groups are also valid.

Use the knowledge

Knowledge adds value only when it is used by the company, therefore companies seek to be at their service through knowledge management.

Retain knowledge

It is of utmost importance for the company that all the acquired information can be safely stored, since this is not only relevant in the present, it can also be very useful in the future. Assets should be created with the information where data loss is avoided, and thus enable the reuse of many resources.

Benefits of knowledge management

There are many benefits that can be obtained of the use of knowledge management, but in particular these are the ones that companies can most easily exploit:

  • Convert all relevant information about the entity into advantages for healthy corporate competition.
  • Optimize the transfer of knowledge that is generated by the company itself.
  • Take advantage of all the potential that new employees bring to use it as a driver of innovation.
  • Improve corporate and individual performance through the experience of all professionals.
  • Reduce and avoid failures within the company.
  • It allows the use of company resources to be more efficient.

What tools does knowledge management use?

The tools used to be able to access knowledge management in an optimal way are:

  1. Various documentation and image programs, which are used as a database to obtain excellent content and thus keep all staff informed about the status of the company.
  2. The intranet, a key element for efficient internal company communication.
  3. Varied search engines.
  4. Special programs to integrate information according to the profile of each user.

Knowledge management is a very important element when leading a company to success. It is necessary to know its operation well to take advantage of all the benefits it offers.

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