▷ Dispatch and Distribution Supervisor; Functions and Salary

The labors of a Dispatch and distribution supervisor play a key factor in optimizing the sales logistics process, guaranteeing an adequate and timely delivery of goods to the customer.

To do this, you must inspect the logistics of the dispatch and distribution operations of the merchandise, through the management of orders and the monitoring of transport efficiency in deliveries and the quality of the service provided, managing both the personnel in charge and the resources available to carry out said logistics processes.

your labors they also imply the management and control of inventories, monitoring the entrances and exits of merchandise according to the inventory management system applied by the company, in order to guarantee sufficient supply of merchandise to meet customer orders.

In addition, through his work as a dispatch and distribution supervisor, useful information is generated for the company's marketing for the preparation of sales strategies and improve the profitability and expansion of the company to other markets through dispatch and distribution routes.

Dispatch and Distribution Supervisor Job Duties

• Manage the reception of orders and supervise the logistics of merchandise dispatch.
• Manage coordination and efficiency in order delivery routes.
• Monitor the dispatch and reception of the client's merchandise.
• Make sure that the shipped goods are checked by the customer.
• Supervise the delivery times of the cargo of transport merchandise, establishing parameters to measure the time of delay in deliveries.
• Check and manage the merchandise return processes, the status or conditions of the products, and whether or not they comply with the terms and conditions for the devotion and replacement of the same.
• Carry out physical control of merchandise inventory units and monitor any possible loss or theft of merchandise.
• Supervise that the quantities of units dispatched or distributed coincide with the quantities reflected in the system.
• Supervise the management of procedures for export or import activities.
• Follow up on inconveniences that arise during the trajectory of the merchandise distribution routes.
• Coordinate the storage process of the merchandise, ensuring that they are adequately protected for their dispatch and distribution without causing damage to them, arriving in perfect condition to its place of destination.
• Coordinate, analyze and supervise the strategies for the dispatch and distribution of merchandise.
• Supervise the fulfillment of the functions of the dispatch and distribution personnel.
• Monitor and evaluate the levels of customer satisfaction for the dispatch and distribution service offered by the company.

Qualities a shipping and distribution supervisor should have

The qualities or attitudes that this supervisor must have are:

• Must be proactive, with initiative to improve dispatch and distribution routes, with the ability to anticipate problems and propose solutions to meet deliveries.
• Must have leadership skills to efficiently coordinate dispatch and distribution logistics teams.
• You must know how to communicate assertively, both with company personnel and with customers and suppliers.

Job requirements to be a dispatch and distribution supervisor

• Being Lic. In administration, marketing, international trade or related professional careers.
• Have minimum verifiable experience.
• Know how to handle inventory management and control systems.
• Know the rules for issuing dispatch guides.

Labor field of a dispatch and distribution supervisor.

• Sales and distribution supervisor.
• Office Supervisor Executive.
• Dispatch analyst.

Average salary of a dispatch and distribution supervisor in Mexico

In Mexico, a dispatch and distribution supervisor earns an approximate monthly salary of between $12,000.00 to $15,000.00 pesos per month and varies depending on the company.