Within the management sciences, there is talk of control to refer to one of the most important Administrative functions, in conjunction with the planning, the organization and the direction.
Its main objective is to ensure that all actions of the company are carried out as planned and to evaluate the results obtained in a efficient. In other words, measure your proximity to the ideal that is expected.
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His control dynamics generally includes the information process in relation to the process business and their respective results, in addition to applying the appropriate corrections to correct possible errors and thus increase efficiency.
Refers to a mechanism of feedback of the business system that depends on previous steps such as planning, expectations and goals. In that way, the control process facilitates organizational performance, optimizes quality, evaluates and implements corresponding corrective measures.
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In this article you will find:
Administrative control processes
The phases corresponding to control process are as follows:
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- Standard setting: It is in charge of verifying that all the results are in accordance with what was planned.
- Detection of deviations: It is where the development and results are measured through measurement units and thus detect any deviation.
- Results measurement: To carry out this process it is necessary to use the indicators that allow the measurement of activities (KPIs).
- Comparison of results with standards: This is where the measurement results are compared to the standards.
- Evaluation of results and taking action: During this process, the control allows all the activities of the company to be evaluated and the results compared with the standards in order to achieve the objectives.
- Feedback and restart of the control process: Review all the activities carried out and thus evaluate the results and in turn implement the decision making.
Control techniques in administration
Within the administrative control techniques the following may be mentioned:
- Control by exception: Focuses on deviations so that no time is wasted in the revision and thus go quickly and directly to the demand for rectifying actions.
- Internal control: This is the mechanism that is incorporated into the controls to avoid omissions.
- Selective control: Part of the principle that any source that encourages a phenomenon can only be a determining factor amount of it and in case of taking action, an effective and complete meaning of the phenomenon.
- Control by area of responsibility: This technique is based on the command principle that creates the need for a response between the authority, the measure available to execute that authority, and the responsibility required by the exercise.
Administrative control classification
This type of control can be classified as follows:
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Prior check
By being prior to action, they provide the assurance that planned resources respond appropriately. This identifies the budget of financial expenses, anticipates the activities to be carried out and prevents the cost of their execution.
Managerial control
They are responsible for monitoring the development of business processes before they are completed, to have time to modify the measures. This can only be possible in case of efficient feedback.
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Current control
This is done during the organizational process and goes hand in hand with the manager and the operating staff.
Post control
It is carried out when the productive action ends, evaluating all the development and determining the conclusions corresponding to everything that went well and what had to be modified. After this, a report is prepared that serves for future processes and to incentivize and reward employees.
Importance of management control
This type of control is very important within the administrative system of the company, since even the most efficient plan could be diverted or not carried out depending on what is desired.
It is important both for maintaining control of the plans that have to be fulfilled, and for supervise possible changes in the environment and, in turn, how the workers function in their area labor.
Administrative control is used to create and obtain the best quality, face changes, provide value to the company's products and services, and encourage teamwork.
Administrative control methods
The control methods are classified as follows:
Mechanistic method
Contains an application based on rules and procedures, top-down ranking, detailed job description, wages and pensions, as well as other formal methods that correct and avoid deviations in behaviors and outcomes desired.
Organic method
It is the flexible application of authority if necessary, individual control of employees and jobs.
Marketing method
It is based on the collection and evaluation of all the data that is directly related to sales, profits and prices, which serve to make sound decisions.
Financial and accounting methods
It is the mechanism that helps prevent and correct errors within the allocation of resources, such as budgeting, financial analysis and related calculations activities.
Automated method
It is about the use of devices and processes that are developed through machines that are connected to each other to carry out activities without human intervention.
Control is an administrative operation related to basic managerial work, considered one of the most important. It is the key element of the administrative process that incorporates all the activities that are carried out to ensure that the actual operations coincide with those planned, which means that managers are the ones who have the responsibility of managing an efficient control within the business.
