In order to correctly assess some of the areas related to stress and job anxiety, a series of questionnaires have been developed. In this Psychology-Online article, we attach a tool to measure the Psychosocial risks at work: occupational stress questionnaire.
Index
- Job content checklist
- Checklist on working conditions
- Conditions of employment checklist
- Checklist on social relationships at work.
Checklist on the content of the work.
Answer 'Yes' if you agree with the question. You can then calculate the total score by adding the number of
'Yes it is'. The score should be as low as possible. The higher the number of affirmative answers,
the greater the number of problems with regard to the content and organization of work. All
affirmative answers deserve particular attention.
1 Short, cyclical work is common. A task is cyclical and short, when it must be started repeatedly no more than a minute and a half after the previous one is finished, the cycle, therefore, lasts less than a minute and a half.
2 Boring or monotonous tasks are common (tasks that are done quickly
routine).
3 Tasks that require intense concentration (of which one cannot
withdraw).
4 The department's work is segmented. Each person makes a little
contribution to the 'product' that comes out of it.
5 The job is emotionally demanding, due, for example, to the
contact with patients, clients, students, etc.
6 The work is frequently carried out under conditions of time pressure, due to
to the strict deadlines that must be met or the production levels are
hard to reach.
7 In the department there are jobs that are carried out alone.
8 Often the organization or work schedules are incorrect.
9 Often the other departments do not prepare the work sufficiently.
10 Other departments often do not provide enough support.
11 Often there are problems (malfunctions, defects, breakdowns) with equipment, machinery, instruments or software.
12 There are no regular consultations about work or, if there are, they are generally not provided
to talk about labor problems.
13 Workers have little or no chance of deciding on their own
pace of work.
14 Within certain general norms, workers have little chance, or
none, to decide their own method of work.
15 Workers do not have enough opportunities to help each other in case
necessary.
16 Workers do not receive enough information about the results of their
job.
17 During working hours there is not enough time to maintain a small
chat with colleagues.
18 It is often impossible to contact the supervisor directly
when a problem arises.
19 Generally, workers cannot directly contact a
colleague or another department supervisor to discuss problems.
Checklist on working conditions.
The working conditions checklist contains 16 questions that can be answered by all departments or positions. In all cases, the answer is a 'yes' or a 'no'. The final score for each position or department is obtained by adding the scores indicated in the margin. The higher the score, the greater the number of problems when it comes to working conditions. All questions scored with a '1' indicate that urgent improvements are required in this regard.
Yeses score 0 and Noes score 1.
1 Does the worker spend more than four hours working sitting down?
- If so, do you have a good chair?
- If not, do you have a vertical support?
2 Can the worker periodically leave his place of work?
3 Does the job require you to work continuously bent or in a forced posture?
4 Should the worker frequently lift heavy objects or use
a lot of strength?
5 Is there enough light to do the job well?
6 Are there annoying reflections or glare during the performance of the
job?
7 Are there high or annoying noise levels in the workplace?
8 Is the workplace temperature too high or too low?
9 Are there annoying drafts in the workplace?
10 Are the information points (instruments, lights, acoustic signals, etc.) suitably marked and are they easily understandable?
11 Are the control means (buttons, cranks, etc.) and control devices easily accessible?
are they logically placed?
12 Are there dangerous situations in the workplace?
13 Are there annoying vibrations in the hands, arms or body during the
job?
14 Are there health risks from exposure to products
chemicals?
15 Is there a danger of infection?
16 Is there a radiation hazard (for example, materials or processes
radioactive)?
Checklist on employment conditions.
The conditions of employment checklist contains 13 questions that should be answered by
each department or position separately.
It can also be used to get an idea of the conditions of employment in the company as a whole. Must
add up the answers in the right column. The more crosses there are in it, the more criticism there is against the
company social policy and the greater the chances that employment conditions will produce
stress. The company should pay particular attention to each cross in that column.
1 Are there enough career development opportunities?
2 Are there sufficient educational and training opportunities?
3 Are the Company's jobs threatened as a result, for
example of a reorganization?
4 Is the remuneration (monetary or otherwise) good compared to that of
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5 Can workers decide when to take their days off?
6 Are work and rest periods well planned (start and end times, breaks)?
7 Are temporary contracts frequently used?
8 Are temporary workers used frequently?
9 Are vacancies filled quickly?
10 Can people be replaced during sick leave?
11 Are there problems with overtime (too many, announced too late, not sufficiently compensated in time or money, etc)?
12 Are normal wages or piece rates applied?
13 Is the dining room service good?
Checklist on social relationships at work.
The checklist on social relationships contains 10 questions that should be answered by each
department or position separately. It can also be used to get an idea of the business as a whole. The total score can be calculated by adding the negative responses to questions 1, 2, 3, 4, 5, 7, and 10 together with the negative responses to questions 6, 8, and 9. The higher the score, the more problems there will be when it comes to cooperation, participation and work climate.
Particular attention should be paid to each negative answer to questions 1, 2, 3, 4, 5, 7 and 10 and to each
affirmative answer to questions 6, 8 and 9.
1 Is the opinion of the employees sufficiently taken into account in the daily management
workers?
2 Is sufficient support provided at work in daily management?
3 Are the workers sufficiently informed of the changes produced in the Company?
4 Is there generally a good climate in the workplace?
5 If necessary, can workers ask one or more colleagues for help?
6 Are workers monitored too closely at work?
7 Is there a well-functioning workplace consultation system?
8 Are there cases of discrimination (based on sex, race, etc.)?
9 Are there cases of sexual harassment?
10 Is the work being done valued enough?
This article is merely informative, in Psychology-Online we do not have the power to make a diagnosis or recommend a treatment. We invite you to go to a psychologist to treat your particular case.
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