A process is a very broad concept used in various fields of study, from biology to engineering. Two definitions have been written in this entry:
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a) Succession and interrelation of steps, tasks and decisions, with added value, that are linked to each other to transform an input into a product or service.
b) They are the steps that are carried out sequentially to be able to produce products or services from certain inputs.
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Characteristics of a process
- Definable
The processes must be documented, and their requirements and measurements must be established.
- repeatable
Processes are sequences of recurring activities. They must be consistently communicated, understood and executed.
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- predictable
Processes must achieve a level of stability to ensure that their activities are executed consistently and produce the desired results.
- measurable
Processes must have measurements that ensure the quality of each individual task as well as the quality of the end result. This measurement process can be easily explained in the previously published entry «Stages of management control».
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