What is Process Optimization about?

At present there are many companies that are immersed in various projects to improve the optimization of processes and their automation.

All this in order to achieve optimal levels of effectiveness and efficiency for the lowest possible cost, which allows them to be profitable, competitive and able to differentiate themselves from the competition due to their excellent quality of processes and customer services.

This can generate a series of consequences, during the development of a process, where there are different people, materials, physical infrastructure, technological resources and time, among others.

Depending on the good or bad use of these resources, the level of final customer satisfaction and consequently the company profitability.

Fundamental phases of process optimization

The optimization of processes within a company, It is a commitment that demands efforts, resources and tools that many times cannot be had, especially in those that have recently entered the market or that, due to their infrastructure, the model or level of benefits cannot assume.

One word that can summarize process optimization is cohesion, which is applicable in the areas of a company, in its workers, in the functions that each one performs and especially in the objectives related to the needs of each of its customers.

The main objective of this function is to eliminatecompletely remove the barriers that do not allow the good performance of the individuals involved and neither of the system that strengthens human actions. This means that it is a totally dynamic activity that is in constant transformation.

There are many companies that today do not know what is the best way to incorporate this type of system, since there is none that is established as such. There is a great variety with different characteristics that can be adapted in each style of business.

However, there are some phases that cannot be missed in this type of process, which are:

Definition of objectives and goals

The objectives are summarized based on what you want to look for, therefore, it is essential to review all the resources that are available, since it will be useless to make the best projections, if later they will not be practice.

Design the project

When the company already has the defined elements that it seeks to improve with this process, you must go to the next step, which is to document the actions, select the technological resources for each of the phases, create delivery times and stimulate the teams that will carry out the implementation.

Analyze the results obtained

The business must have the availability of various tools that have the ability to monitor the actions of this function. To do this, you just have to apply a very simple formula that consists of evaluating whether the results are correct. according to what was foreseen from the beginning and in turn determine if there is any type of deviation related to the objectives.

Subsequent follow-up

After the actions that have been carried out, a regular check should be made that is based on everything described above and it must be verified if the business successfully adapts to the optimization of processes. The end point of this follow-up is when the company assumes the continuous improvement as a fundamental part of your philosophy.

Advantages and disadvantages of process optimization

Companies are made up of a set of processes oriented in order to achieve a certain objective, For this, it is necessary to have various resources to facilitate or on the contrary hinder the same. This means that the key consists of optimize the processes carried out, as well as the resources used.

A way of optimize processes and increase company flexibility, with the objective of earn higher profitability and the possibility of adapting to various changes is the outsourcing of the economic process.

Due to this, the company sees itself in the duty of outsource the execution of various activities to an external company that is specialized in a specific area through a contract.

This outsourcing provides a flexible infrastructure capable of adapting to any business need. All this highlights a series of advantages and disadvantages that are mentioned below:

Advantage

• They have a greater capacity to innovate technologically through the specialized company.
• You can get faster responses to the changes that arise around you.
• It helps to improve the efficiency of some processes.
• Increases flexibility and decreases fixed costs.
• It gives the company the opportunity to be much more profitable.

Disadvantages

• Lack of control in some specific processes.
• There may be some loss of contact due to new technological elements in outsourced areas.
• The supplier may become a competitor.
• Profits may start to wane.
• There may be some trust issues regarding the outsourced company.