What is People Analytics?

  • Jul 26, 2021
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Over the past decade, we have seen HR professionals around the world begin to recognize the importance of people analytics (People Analytics) as fundamental to the future of human resources.

Driven by the widespread adoption of cloud services within HR, companies are beginning to invest heavily in programs, platforms and tools that leverage data for all aspects of workforce planning, talent management and improvement operational.

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People Analytics

In this article you will find:

What is People Analytics?

People Analytics, also known as Workforce Analytics, is a systematic and scientific approach in which available human data (both qualitative and quantitative) are processed to resolve / understand various business inquiries related to human resources as a whole.

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Shrewd statistical techniques and machine learning algorithms are needed to answer the most difficult business queries in the most efficient and effortless way. This approach

extract various ideas and stories that can be used in decision making, formulate strategies and future goals for organizations.

The People Analytics approach is more of a “Bundle” or “Packaging” in an elemental way, consisting of several iterative steps that involve well-defined methodologies to generate business acumen.

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Importance

An ever-changing and volatile business environment has created an urgent need for better decisions from people everywhere. To be truly successful, you must be able to interrogate your data to determine the root cause of the problems, apply appropriate interventions and anticipate future evidence-based developments solid.

This process is at the heart of effective people analysis strategies. The power of people analytics in daily decision-making is undeniable: according to DDI, the Organizations that excel in people analytics are 3.1 times more likely to outperform their peers.

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Many common HR metrics they do not add strategic value to the company. They often don't help HR. to articulate what is needed to meet a business objective or need. They do not disclose how the understaffing will affect the promoters' revenue goals or net scores.

With people analytics, you can capture the attention of your CEO by digging into strategic HR metrics, such as:

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  • Income per employee.
  • Improvement of the quality of recruitment.
  • Rotation of performance in key jobs.
  • Lost income due to vacant days.
  • HR effectiveness.
  • New hires failure rate.
  • Diversity hiring in customer impact positions

Focus

This is the typical ecosystem of the People Analytics approach

1 reach

Understanding the business problem / study and its existing impact is a preliminary step. In general, all aspects are defined / discussed / debated together with the desired probabilistic outcome required. It typically occurs at the executive level between stakeholders and subject matter experts.

2.- Planning

Further down the line... the objectives are very well defined here regarding the description of the scope, the logistics required to be used in terms of resources, methodologies, tools, SLA, etc. The intent is clearly defined along with the estimated delivery timelines.

3.- Data architecture model

The data is the skeleton of this study. Understanding the existing schema is key along with exemplifying the desired data architecture model.

Repetitive data audits are being conducted to measure availability, quality, sanity, accessibility, accuracy, and sensitivity. And the necessary additional structured data should be collected on the data audit results before proceeding to avoid disagreements and anomalies.

4.- Process flow diagram (PFD)

Here the connection of the nodes is made according to the data architecture model. This illustrates the study's roadmap and characterizes all possible criticisms along the way. Typically, a PFD should be discussed with stakeholders for input before proceeding to the next step. Here you can change the scope of the project again and re-estimate the timelines if necessary.

5.- Analysis and data processing

This is an interesting and fun part of the study where the actual data is analyzed and processed according to the roadmap defined in PFD. Statistical techniques and machine learning algorithms are used iteratively to obtain the desired results that match the defined scope of the study.

6.- Knowledge extraction

This is the intuitive part of the project where the results are studied to extract knowledge. It is necessary to have excellent commercial and technical knowledge to exhibit this part. The result is mainly technical language and experience to turn it into business results in the form of stories.

7.- Impact analysis and recommendations

This is the last formal step in the approach in which impact is analyzed through various hypothesis studies and recommendations are made with stakeholders. The positive and negative aspects of the study must be defined to avoid consequences. Recommendations are generally made on the basis of collected evidence and ideas driven in the form of a report, visualization.

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