An Sales Supervisor is part of the staff of a company Responsible for the management process and sales promotion in order to develop strategies to achieve the objectives set by the entity, thus improving its profitability.
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This represents the highest authority of the company's sales department, whose functions are focused on planning, organizing and directing the entire team of said department, establishing a work plan that allows reaching the proposed sales margins for a period certain.
This implies making market forecasts that allow you to know the purchasing habits of consumers, to implement effective business strategies and attract potential customers, increasing sales margins.
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Therefore, as a sales supervisor, you must not only know internal factors of the company, such as products, services, quality and prices; also key external factors in the market, such as customers, suppliers and competition.
In this article you will find:
Job Duties of a Sales Supervisor
- Set sales goals.
- Investigate, recommend, develop and implement sales plans and strategies, such as offers, exchanges, gifts, discounts, promotions, among others.
- Make forecasts of sales and expenses of the department.
- Identify and allocate resources for the execution of the different activities.
- Search and choose distribution and sales channels.
- Seek advice when necessary on specific tasks of the Sales Marketing.
- Establish good business relationships with suppliers and customers.
- Focus sales on service quality customer service.
- Supervise the good treatment of the client by the staff.
- Guide and supervise the work teams in the fulfillment of their functions.
- Assign the exact number of vendors.
- Create and implement training programs for the sales team.
- Carry out vendor recruitment activities, from the process of calls, interviews, selection and staff training.
- Inform, train and coordinate the sales team on the strategy implementation process, delegating functions to achieve sales goals.
- Implement methods for motivate sellers, such as productivity bonuses, special gifts for the best salesperson of the month, among others.
- Supervise cash closings and make cash counts.
- Apply corrective and disciplinary measures in case of non-compliance with the functions of the personnel.
- Present the new products to the staff and teach the new promotional methods to be implemented.
- Resolve doubts and labor conflicts in the sales department.
- Attend meetings when called and report to superiors on the results and operation of the sales department.
- Coordinate with warehouse supervisor the allocation of inventories.
- Follow up on cases of theft, loss or missing merchandise in the sales department.
- Analyze sales results and limes were the most effective strategies.
Qualities a Sales Supervisor Must Have
The qualities that should stand out in a sales supervisor are the following:
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- Must be disciplined and constant in order to achieve sales objectives, always seeking to exceed expectations.
- must be a good leader, motivating and coordinating the entire sales team to achieve the objectives, always seeking a good work environment.
- Must be proactive, which allow you to anticipate possible obstacles and challenges and seek the most efficient alternatives to overcome them.
Job Requirements to be a Sales Supervisor
- Being Lic. In marketing or Lic. In administration.
- Have minimum verifiable experience.
- Microsoft Office programs hand.
- Schedule availability.
- Capacity to work under pressure.
Job field of a sales supervisor.
- Marketing Overseer.
- Dispatch and Distribution Supervisor.
- Sales Manager.
Average salary of a sales supervisor in Mexico
In Mexico, a sales supervisor earns an average monthly salary between $12,000.00 to $16,000.00; although they may vary according to the volume or sales margins achieved.
