Reengineering It is an administrative approach that manages the redesigned processes of a company entirely in order to improve its development. Through this method, continuous changes are applied in operations and thus achieve optimization of profitability and competitiveness.
Through redesigned and customer-focused techniques, reengineering can achieve renew structural, strategic and cultural processes that focus on providing satisfaction to customers and the environment, involving all parties to achieve the goals.
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In this article you will find:
4 Examples of reengineering
To better understand this method of analysis and redesign of business processes, nothing better than to take into account the following reengineering examples, since they are based on the reconsideration of business processes that were able to improve their performance, service, quality and speed.
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Example 1 Non-integrated system:
It can happen that a company contains a disconnected system, which allows all the participants of the work team, as well as that customers have to go through different departments and personnel of the company to be able to solve a certain trouble.
This could cause the loss of important information, the constant repetition of data and even the loss of time, which is frustrating for many.
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This difficulty can be solved through an adequate change in the company's operational system, the implementation of an integrated system, with efficient software that manages information in a simple way and has total availability.
Example 2 Company selling cards for special dates:
This example is based on business processes showing the importance of process analysis and modification. A company that offers commemorative date cards as a product may need to constantly renew the design and existence of the cards.
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According to market analysis, it is beneficial for stores to have new products on a monthly basis and not every three months. It could be determined that the delay was due to the production process, but when the process system was redesigned, it was discovered that the design stage was what really delayed the process.
Typically, the design team and other employees are assigned the concept to perform the same activity. With this information, the process system can be completely redesigned through the definition of a team and the creation of various cross functions and thus obtain the best results that generate efficiency and speed.
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Example 3 Fast food company:
Another good reengineering example business process is that of a fast food company, where the way of delivering products is completely redesigned, in order to obtain better results.
In this type of business, the process is the same as the others, that is, the customer places the order, the business prepares the food and delivers it to the consumer. Specialists who analyze business processes found that pre-preparing food in separate parts and centers and delivering it daily to businesses creates the greatest advantage.
When the customer places the order, joins everything and makes the delivery, this process indicates that it is a total change that leads to a control with better results, accidents are reduced and employees increase their skills to focus on customer service, maintaining the level of quality.
Example 4 Industry of products from cereals:
This last example is about a process for the elaboration of foods derived from cereals, which begins from the Harvest on farms and goes through an initial process to be packaged and then taken to the industries of prosecution.
The company in this example carried out an analysis of the process and it turned out that a serious logistics problem arose, since it was losing 20% of the amount of grains harvested in the transport from the farms to the plants, which are in the main consumption centers nearby, because of the poor state of the roads.
Once the analysis was carried out, it could be concluded that it would be much more profitable to place the industries in an area that is as close as possible to the farms and thereby transporting the final products to the plants, they would have fewer lost.
In such a way, that the old warehouses of the plants were transformed to be distribution centers. This allowed the impact of the initial investment to be reduced and to have the different logistics infrastructures ready.
These are some reengineering examples of different business processes, that through the application of this method these companies faced their problems and put into practice the necessary strategies to achieve favorable and innovative solutions.
