A bar supervisor is part of the staff of a bar who is responsible for inspecting that all operations within the establishment work optimally, addressing customer service concerns and quickly and timely resolving any issues that arise.
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As a bar supervisor, you must adapt to work routines with irregular hours, exercising managerial functions to guarantee an efficient administration and control of inventories, the management of orders to suppliers and the management of the bar staff.
In addition, being a bar supervisor requires skills to detect any situation that could alter the good atmosphere within the establishment, generally caused as effects of the sale of beverages alcoholic; being part of its work to provide possible solutions that allow to prevent inconveniences or problems, in the most opportune and discreet way possible.
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In this article you will find:
Functions
Among the functions that a bar supervisor must perform are:
- Inventory control: In this type of establishment, a thorough inventory control must be carried out, especially that of alcoholic beverages, to ensure that the bar has Sufficient supply of the different types of beverages, inspecting the inputs and outputs of inventories and placing orders with suppliers when necessary. necessary.
- Bar monitoring: Within the establishment, the supervisor must monitor the dispensing of drinks from the bar, to avoid unnecessary spills by the bartenders and waiters, as well as theft of drinks; many bars tend to hire a supervisor specifically for the bar, since the bar is the area most sensitive to miscontrols and wasted drinks.
- Personnel management: A bar supervisor must manage the staff, forming the work teams for each shift and their work schedules, they must also train new employees, among other activities allied; always seeking a good work environment, among bartenders, waiters, cleaning staff, security personnel, among others.
- Provide customer support: The supervisor has the task of listening to the concerns of the clients, their complaints, suggestions and acknowledgments, to improve customer service, trying to satisfy as best as possible their requests.
- Enforces health and hygiene regulations: Establishments selling alcoholic and non-alcoholic beverages must comply with certain permits sanitary and health standards, among other regulations that the supervisor must know and make them comply with fullness.
Characteristics of a bar supervisor
A bar supervisor is characterized by having the following qualities:
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- is a person with extensive social skills to communicate assertively with customers, suppliers and internal staff of the bar, facilitating the execution of their control and supervision functions.
- He is always willing to provide timely solutions that meet the needs of customers.
- They have the ability to adapt and availability of time to work at different times, day and night.
Work field of a bar supervisor
- Supervisor of the bar or bar area where drinks are sold in hotels and resorts.
- Supervisor of the bar area in discos and clubs.
- Supervisor of the beverage area at festivals and private events.
job requirements
- Be of age.
- Have minimal work experience in the administration or supervision of bars.
- Have a license to handle food and beverages.
- Be knowledgeable about types of beverages.
- Have knowledge in inventory management.
- Flexibility to work night shifts.
Average salary of a bar supervisor in Mexico
In Mexico, the salary average bar supervisor generally exceeds $10,000.00 pesos per month up to about $16,000.00 depending on the shift worked, day or night, and the type of company.
