An KPI monitor is a professional increasingly demanded to measure performance or business management, because through these indicators KPI's You can measure the progress of a business in achieving its goals.
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Their principal functions as a KPI supervisor is provide an objective and quantifiable view of the organization's approach for a certain period, be it profitability, quality, customer satisfaction or any other indicator.
Therefore, as a supervisor, you must be very clear about the objective or focus of the company, so that the KPIs can measure and reflect said results.
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However, the company may have defined objectives for each area or department of the company; In such cases, the KPI supervisor must work together with each departmental head of the company to measure the performance of the area, with the purpose of optimizing the performance in the achievement of the specified objective of the business.
In this article you will find:
Job Duties of a KPI Supervisor
- Quantifiably measure the performance of the company to help improve the efficiency and effectiveness of management processes.
- Provide information to management on each stage of the process that allows adjusting business strategies.
- Monitor the deviations of the results with respect to the objectives defined by the company.
- Create through a comprehensive dashboard that through graphical representations provides an overview of the results of the application of the KPIs.
- Study and analyze results that allow a better understanding of the company's performance errors.
- Provide a more precise and objective vision for management decision making.
- Apply sales KPIs, through which you can measure and know the degree of customer satisfaction, the level of billing, the commitment and motivation of the work team, among others.
- Apply logistics KPIs through which factors such as inventory turnover, sales transportation costs, delivery compliance, total dispatches, among others, can be known.
- Apply production KPIs, which allow knowing the average cost of production, production errors, demand forecast, idle time, working hours in production days, among others. others.
- Apply financial KPIs, ideal for strengthening growth strategies and reducing costs, determining the profit margin, net profit, return on investment (ROI), among others financial indicators.
- It applies other types of KPIs, according to the needs of each departmental area of the company, such as quality KPIs, marketing KPIs, human resources KPIs.
Qualities a KPI Supervisor Must Have
The qualities that a KPI supervisor must have are the following:
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- It must have analysis capacity, in such a way that it can transform numerical data into useful information for the company.
- You must be proactive to detect errors and measure their impact on the company's performance, proposing efficient and effective solutions to correct failures.
- You must work as a team, always maintaining good communication with the heads or supervisors of each area, compiling the necessary information to prepare the KPIs.
Job Requirements of a KPI Supervisor
- Being Lic. In business administration or related careers.
- Have minimum verifiable experience in the application and analysis of KPI's.
- Management of Microsoft Office programs.
- Schedule availability.
Job field of a KPI supervisor.
The application of KPIs is also part of the functions of area supervisors within a company, therefore, a KPI supervisor can perform tasks of:
- Sales Supervisor.
- Operations supervisor.
- Quality supervisor.
- Logistics supervisor.
- Among others.
Average salary of a KPI supervisor in Mexico
In Mexico, a KPI supervisor earns an average salary of $10,000.00 to $15,000.00 pesos; that vary according to the company and its application areas.
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